New Launch | Pisell "Wallet" Feature: Universal QR Code, Fast Redemption, and a More Secure Customer Asset Management Experience

by pisellNov 19th, 2025

Blog

In the retail and service industries, merchants often use marketing tools such as rechargeable cards and points cards to enhance customer loyalty. However, these "cards and codes" have become increasingly complex and fragmented, which not only affects customers' user experience but also increases the operational pressure on clerks at the cash register.

To ensure "marketing tools truly boost user experience and merchant efficiency", we are proud to launch Pisell's all-new Wallet feature.

⭐ Why Wallet? Solve All Pain Points at Once

In the past, customers often faced these inconveniences:

Each marketing tool had its own QR code (rechargeable card QR, points card QR, voucher QR, etc.), requiring searches in different locations
During in-store purchases, customers had to rummage through multiple QR codes one by one, which was slow and error-prone
Cashiers also needed to switch between different modules in the checkout system to complete redemptions
The experience was fragmented and unintelligent for customers with multiple cards/codes

These issues were particularly noticeable during peak hours:

Slow, inconvenient, and prone to confusion.

🚀 Introducing Wallet: All Marketing Assets in One QR Code

From now on, Pisell customers can access [Wallet] in the "Personal Center / Homepage" to enjoy:

✔ A universal QR code (Universal QR)

With one scan, the system automatically identifies the customer's available rechargeable cards, points cards, vouchers, discount cards, etc., and intelligently displays eligible items on the checkout terminal.

No more:

❌ Searching for rechargeable cards separately

❌ Searching for points cards separatel

❌ Searching for vouchers separately

❌ Anxiety from losing QR codes

❌ Cashiers switching modules repeatedly on POS

Now just:

👉 One QR code for fast redemption of all marketing benefits

Wallet Code
Universal QR code
PIN Privacy verification

🔒 Security Upgrade | New PIN Code for Privacy Protection

To safeguard customers' card and code information, the Wallet feature adds:

✔ PIN (Personal Identification Number)

Customers must enter the PIN to use their Wallet cards/vouchers
Effectively prevents unauthorized use of QR codes by others
Gives customers peace of mind when scanning codes in public settings

This is a significant enhancement to consumer privacy protection, especially suitable for merchants with frequent use of rechargeable cards or membership cards.

⚡ Fully Optimized Cashier Experience: Faster, More Accurate, and More Convenient

We have also optimized the redemption process in the checkout system:

After scanning the universal QR code, the system automatically identifies all available customer benefits
Cashiers can redeem corresponding assets with just one operation
Reduces steps for searching, switching, and confirming
Improves checkout smoothness and accuracy

Customer scans code → System identifies benefits → Cashier selects eligible items → Completes redemption

Simple, fast, and error-free.

🛠 How We Achieved These Optimizations

📌 1. How Merchants Can Enable the Wallet Feature

Log in to the store backend → Install the [Wallet] app (ID: 168)
Find the WalletPass module in the left navigation bar to configure settings → Enable rechargeable cards/points cards/vouchers/discount cards
Add the [Wallet] component to the "Homepage / Personal Center" in the store decoration page
Set up customer viewing PIN (optional)

📌 2. How Customers Can Access Wallet

Access [Wallet] directly from the merchant's website "Homepage / Personal Center"
View PIN code
View universal QR code
Use it for on-site redemption directly

Redemption Method 1: Customers show the Wallet QR code/barcode to cashiers. After scanning, customers provide the PIN code to complete redemption;

Redemption Method 2: After customers log in on the Homepage / Personal Center, the system automatically identifies their Wallet benefits, which appear automatically during payment for direct redemption;

If login is not required, customers can obtain the Wallet Code and PIN as above, and search for redemption during the payment process.

📌 3. Cashier Operations on POS / Checkout Terminal

Open the checkout system
Click "Scan to Redeem"
Scan the customer's Wallet QR code
System automatically identifies available assets
Cashier selects the card/voucher to use
Complete redemption

🧩 Core Values of Wallet for Merchants

1.Significantly enhance customer experience

Allow consumers to easily manage points cards, rechargeable cards, vouchers, etc., without "searching for QR codes everywhere".

2.Greatly improve checkout redemption efficiency

Reduce cashier operations by over 50% and effectively alleviate queuing pressure during peak hours.

3.Unified management to lower operational costs

Merchants no longer need to maintain multiple entry points and redemption interfaces—one process covers all needs.

4.Strengthen security and compliance capabilities

The PIN verification mechanism provides more reliable privacy protection for peace of mind.

🏁 Conclusion: Wallet Leads Pisell's Marketing Experience Upgrade

The launch of Wallet marks a comprehensive evolution of Pisell's "in-store redemption experience" and "user asset management":

From multiple codes → One universal code
From fragmented management → Unified entry
From cumbersome operations → Seamless experience
From privacy risks → PIN security protection

Through this update, we aim to provide Pisell merchants with more professional and modern marketing tools, while enabling consumers to enjoy a smoother, more efficient, and user-friendly shopping experience.